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Contact Us by Phone

Please select a town or city local to your calling area or contact us toll free at: 1-800-788-0363.

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Business Hours

128 Larch Street, Suite 301
Sudbury, ON
P3E 5J8
Phone: (705) 675-0400
Fax: (705) 675-0404
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Customer Care

Mon. - Fri.: 8:30 am to 5 pm
Saturdays: 9 am to 3 pm

Corporate Sales

Mon. - Fri.: 9 am to 5 pm

Support

Mon. - Fri.: 8 am to 1 am
Weekends: 9 am to 1 am

Voice Services

Mon. - Fri.: 9 am to 5 pm

Domain Registration and Web Hosting

Mon. - Fri.: 8:30 am to 5 pm

Barrydowne Office

850 Barrydowne Road, Suite 303
Sudbury, ON
P3A 3T7
Phone: (705) 673-9688
Fax: (705) 673-9994

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Office Hours:
Mon. - Fri.: 8:30 am to 5:00 pm

All times are Eastern Standard Time. (EST)

We Are Here To Help You!

Our skilled Customer Service Representatives are available to assist you with any concern. If your concern is still an issue after speaking with one of our Customer Service Representatives you may ask to speak with a Complaint Resolution Officer. If you are still not satisfied you may contact the Commissioner for Complaints for Telecommunications Services CCTS.

Contact Us by Email

Please use Vianet Live Help should you require immediate vTone Support.
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